Ultra Recall reviews

[schferk]

"I've not been able to get UR to work with MS Office docs running internally on my current computer (W7 64 bit; UR4). I agree about the aggravation that the previously excellent support appears to have gone. Doesn't bother me directly,

as I never get in touch with support on any software

- either I can see how to make it work, or I don't use that function - but indirectly it does

because I make substantial use of any tips etc available on the forums."

Well, that's called consumerism, yes? And of course I thought it safe to deduct more than just casual reading was a prerogative to "make substantial use of any tips etc available". My fault.

[Dormouse]

Originally Posted by Dormouse

Actually, I visit this forum very rarely (maybe once a year or less). I did visit recently when I realised that there was a v5, skimmed a few posts but did not read many very attentively because they just seemed uninformatively negative about an upgrade being made available or their wishes for development not being met. And, I'm afraid that I haven't read any of your posts in detail at all - they are just too long and too verbose.

Originally Posted by schferk

"I make substantial use of any tips etc available on the forums."

Well, that's called consumerism, yes? And of course I thought it safe to deduct more than just casual reading was a prerogative to "make substantial use of any tips etc available". My fault.

Consumerism???

Kinook has given a number of very informative tips and given instructions on dealing with specific problems. I have always found them by specific searching (usually with Google, as it might throw up something from elsewhere). Did it a lot when I was first finding my way around UR some years ago, and very rarely indeed since - partly because I haven't had any problems, and partly because I have not been using UR extensively.

Using the forum as a support repository is not at all the same as reading the forum attentively.