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View Full Version : V3: Access violation when importing contacts or appointments from Outlook 2002

hansgeorgmack
03-13-2007, 05:07 AM
Since upgrading to V3 I have the following problem in combination with Outlook 2002:

When importing contacts or appointments (but not emails; no problem here) into Ultra Recall, a box pops up (after the usual import window) saying

"Error pasting data: Access violation.
Exception 0xC0000005 occurred in module C:\Programme\UltraRecall\UltraRecall.exe at address 0x2DFA1B98, offset 0x00101B98."

After clicking OK, UltraRecall goes on without problems but of course without the item being imported.

Anyone with the same or similar problems?
kinook
03-13-2007, 08:27 AM
Please ZIP and send or post:
1) The info from Help | About | Install Info
2) One or two Outlook contacts and/or appointments (drag/drop to Explorer) that result in this error.

Thanks.
hansgeorgmack
03-13-2007, 09:36 AM
Okay, here's the data. Hope it helps.
kinook
03-13-2007, 10:22 AM
See if v3.0.1 works any better. If not, we'll contact you offline to investigate further.
hansgeorgmack
03-13-2007, 10:57 AM
Yes, problem fixed. Thank you.

Haven't checked for new version before posting. My fault. Please excuse. Will remember next time.