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View Full Version : Unable to Paste a doc into Outlook (copied from UR v3.0.4)


RTSullins
04-13-2007, 12:55 PM
When I attempt to copy and paste a doc from UR v3.0.4 into Outlook 2003 it get two error notices.

First an alert box titled "Microsoft Office Outlook" pops up and says "Error occurred during creation of active-x control" [OK]

After clicking that OK box, another alert box pops up (same title) that says "Cannot create attachments. The operation failed [OK].

Any suggestions

kinook
04-16-2007, 07:34 AM
Where in Outlook are you pasting?

RTSullins
04-16-2007, 09:38 AM
Into the body of an email message.

kevina
04-16-2007, 02:40 PM
Our tests do not duplicate the error message you receive, but neither does it accomplish what I assume you are expecting (to paste the stored word document?).

I would recommend as an alternative to instead use File | Send from the menu in Ultra Recall which initiates a new email with the document attached... This is the same sequence you would use from MS Word itself...

RTSullins
04-16-2007, 03:25 PM
Using File | Send also fails.

I get two new alert boxes

1) Microsoft Office Outlook "The operation failed" [OK]

then

2) Ultra Recall Professional "Send Mail failed to send Message" [OK]

kevina
04-16-2007, 04:03 PM
Does it work to "drag" the MS Word item to Windows Explorer?

If so, does it work to then drag the word doc from Windows Explorer to Outlook?

RTSullins
04-16-2007, 04:14 PM
Yes, that works. But it's a three step process with an extra file to delete afterwards.

quant
04-16-2007, 04:42 PM
Originally posted by RTSullins
Yes, that works. But it's a three step process with an extra file to delete afterwards.

sorry to interrupt, maybe it's a good time for you to try some free email soft that actually works ... like Mozilla Thunderbird for example, http://www.mozilla.com/en-US/thunderbird

RTSullins
04-16-2007, 05:21 PM
Thunderbird is nice, but I use the full Outlook PIM features.

quant
04-16-2007, 05:28 PM
Originally posted by RTSullins
Thunderbird is nice, but I use the full Outlook PIM features.

what about trying UR as your PIM? What features would you miss from Outlook?

quant
04-16-2007, 05:32 PM
Originally posted by RTSullins
Thunderbird is nice, but I use the full Outlook PIM features.

http://www.mozilla.org/projects/calendar/sunbird/

$bill
04-16-2007, 05:48 PM
yes...Sunbird now in version 0.3.1...slowly it develops...

Actually, I had considered leaving Outlook until Kinook came along with URp3.0 all the new Outlook linking features...which are working well for me. When I get a decent calendar and good syncing with a portable device, I'll be gone...

I was even considering leaving the MS OS altogether until I discovered UR.... Kinook should get a commission from M$.

quant
04-16-2007, 06:02 PM
Originally posted by $bill
I was even considering leaving the MS OS altogether until I discovered UR.... Kinook should get a commission from M$.

I'm on the same boat ... only because of few softs that I'm still running XP (together with Ubuntu) (no way to buy Vista) ... I was asking on another place whether they plan to port UR to Linux ... sadly they dont ... :(
but I'd still like to see UR to get much less dependent on MS ... the preferential support of Outlook, usage of MS proprietary rtf format for notes, ...

and you are 100% right about the commissioning ...

RTSullins
04-16-2007, 06:06 PM
While Outlook is maddening in many respects, I have 10+ years of experience with it. Further, I have several Access databases that read my Outlook data for various functions.

I'm hooked and can't imagine leaving Outlook. I have my wife on Thunderbird because all she needs is a simple email client.

Everything in my house is Ubuntu except my business laptop and my wife's laptop. As I develop familiarity with UR, I might switch some function over, but I'm not even close to that.

What I need is to be able to store all my docs (*.pdf, *.doc, *.xls, *.ppt, *.xml, *.mdb) in UR serving as an archive and be able to paste it into an Outlook email message when I have a client that needs it. Now I open the doc, save it to the desktop, and then attach it. I need a cleaner solution.

RTSullins
04-16-2007, 06:07 PM
You're right about Vista, I'm at least Vista SP1 away from upgrading on my brand new laptop.

quant
04-16-2007, 06:27 PM
[i]What I need is to be able to store all my docs (*.pdf, *.doc, *.xls, *.ppt, *.xml, *.mdb) in UR serving as an archive and be able to paste it into an Outlook email message when I have a client that needs it. Now I open the doc, save it to the desktop, and then attach it. I need a cleaner solution. [/B]

it works with Thunderbird (File -> Send) but should most probably work with Outlook as well, so there is definitely some problem ... (I never used Outlook)

While one can store all the files inside UR, I prefer not to do that:
- importing takes long
- while everything is keyworded, when searching you cannot get to the point where the searched word is inside the document
- while UR search is powerful, it cannot match, and probably never will the software that specialize of this

I store inside UR only snippets of informations from files that I have processed and deem crucial to have direct access inside UR. Otherwise my database would get filled with unimportant informations and any search would return much more hits and make it less effective.
Instead, all somehow important/relevant documents are in a special (name and content) indexed folders so I'm one keyboard touch away from them (Launchy). For searching inside documents I use SearchInform with morphology/phrase/similarity/closedeness search that UR will never be able to provide ...

$bill
04-16-2007, 09:48 PM
Originally posted by RTSullins
<snip>be able to paste it into an Outlook email message


Using XP sp2, Outlook 2003, URp3.0.4

I can successfully use File/Send to send a stored or linked Word or pdf file....or several of them if all are selected...

I CANNOT drag a file from UR into an Outlook email to have it attached.

I reported this during the 3.0 beta and the response was that Outlook does not appear to support the drag and drop of virtual data by the method they were using at the time. I do NOT know if this is true of the released 3.0.

kinook
04-17-2007, 08:01 AM
Originally posted by RTSullins
Using File | Send also fails.

I get two new alert boxes

1) Microsoft Office Outlook "The operation failed" [OK]

then

2) Ultra Recall Professional "Send Mail failed to send Message" [OK]
This sounds like a MAPI/Outlook configuration issue. Some possibilities: http://tinyurl.com/2h4akn