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gielow
09-15-2008, 12:26 PM
When entering text in a Rich Text field, I have to use "Ctrl-Enter" to perform a carriage return. This was also true when I started using the demo version; somehow it just "went away" so that the "Enter" key created a carriage return. Now this has returned...

I cannot find anything related to this in "Help" or in this forum. Am I missing something? Thank you!
kinook
09-15-2008, 01:47 PM
I'm not sure what could cause that. You could try using a different riched20.dll version.
http://www.kinook.com/Forum/showthread.php?threadid=2853
gielow
09-15-2008, 02:23 PM
Thank you for the quick reply. I tried the suggested remedy to no avail. I'm puzzled at the intermittent nature of this issue.
kinook
09-15-2008, 03:18 PM
Me too. Is there any software that might be interfering with UR in some way (keyboard driver, resident keyboard monitoring software, etc.)? Please ZIP and send to support@kinook.com:
1) The info from Help | About | Install Info
2) Run RegEdit and export the registry key "HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\Options"
3) The brand+model of keyboard and driver being used