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View Full Version : Problems when pasting an image into an info item


c&b
02-16-2011, 02:56 PM
Still evaluating UR, getting more and more impressed, but I'm experiencing one thing that seems to be a bug:

Quite often I would want to paste an image from the clipboard into UR, typically screen-shots of error-messages, together with description of the message and (hopefully) a solution. When I try to paste the screenshot into the info item (of type Text), the image appears, but then the info item becomes "insensitive", i.e. when I click in it I don't get a cursor and can't write anything (all other objects/panes seems to work OK). I cannot scroll the document either. If i undo the paste with Ctrl+Z the image disappears, but the document is still insensitive. If I then delete the document and insert a new one, it's seems to work again, but when I try to save it, I get an access violation error and have to restart the application.

Anyone else experienced this? I run UR on Windows Vista.

kinook
02-16-2011, 03:10 PM
http://www.kinook.com/Forum/showthread.php?threadid=2853

c&b
02-17-2011, 06:46 AM
OK, thanks, I upgraded to version v14.0.4750.1000, and now I am able to paste images, as long as they are not to big. If I paste an image of the full screen, the image appears and disappeares, and a big white box takes it's place. If I crop the picture in Paint first it works fine. It'll do.

ashwken
02-18-2011, 08:54 AM
Originally posted by c&b
OK, thanks, I upgraded to version v14.0.4750.1000, and now I am able to paste images, as long as they are not to big. If I paste an image of the full screen, the image appears and disappeares, and a big white box takes it's place. If I crop the picture in Paint first it works fine. It'll do.
If you're taking the time to drop the image into an image app why not just Save it to a file, then Move it to UR as a Stored Document Item. If you need the ability to add notations you could create a user Template based on Document and assign a Form that contains an Attribute for Notes and give the Attribute a multi-line value in the Form.

This would allow you to preserve the orignal image without cropping or scaling, but removes the layout capabilities of rtf.