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View Full Version : Importing Emails from Thunderbird


tfjern
05-25-2011, 06:52 PM
I have Ultra Recall 4.2, Windows 7, and Thunderbird 3.1. I installed the Ultra Recall Thunderbird Extension 1.2, and in the Ultra Recall Tools / Options / Editor I clicked "Show combined text for multiple selection."

When I select several emails in Thunderbird and click on the Ultra Recall Icon on the Thunderbird Toolbar ("Copy Selected Messages to Ultra Recall), there is a relatively long pause and then the error message: "Error opening response file..."

I need to get all these emails into Ultra Recall as soon as possible. Kinook, can you help me here?

kinook
05-26-2011, 12:41 PM
How many messages are you selecting? What is the entire error message? You can use Ctrl+C to copy the text from a message box.

tfjern
05-26-2011, 05:24 PM
I am using Korean Windows 7. At the end of the error message it says, "File Name, Directory Name, and Vol. Label is Incorrect." This was after selecting only a few emails in Thunderbird. I would like to copy into UR over 2,000 emails, by the way.

kinook
05-26-2011, 06:41 PM
Try changing the temp folder to something like C:\Temp: http://windows7themes.net/how-to-change-temp-folder-location-in-windows-7.html

tfjern
05-26-2011, 07:03 PM
That worked. Thanks Kinook.