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View Full Version : Combining items: Paste Rich Text with Titles expected behavior


cnewtonne
04-11-2015, 01:29 PM
I'm running into an oddity when attempting to combine items that causes the items to just disappear. It is reproducible and this is how ...

1) Create a new rich text info item
2) Create 2 RT children and populate each with some content.
3) Select both children / copy
4) Select parent item / paste special / paste rich text titles
5) Should notice the 2 children disappearing.
6) CTRL+z to recover the lost items.

To workaround it ...
Paste the children into a separate item (other than their parent).

Is this the expected behavior?

kinook
04-11-2015, 01:44 PM
It's not expected, but the items aren't being deleted -- it's a display issue, and Shift+F5 will refresh to show all the items.

cnewtonne
04-11-2015, 02:44 PM
Thank you.
Hope to see a fix for the display issue in next release.

cnewtonne
04-13-2015, 09:06 AM
I'm seeing similar behavior when importing outlook messages. Imported items disappear. This is how to reproduce it ...

1) Install UR Outlook's plugging.
2) Use 'copy to UR' to copy a message. I have UR configured to prompt me for an import location. Choose a parent.
3) Go back to OL, and re-import same item using 'copy'.
4) Choose same parent.
5) You should notice after the 2nd import the parent has 0 children. It should have 2.
6) Hit 'shift-F5', you should see one child. Still, should see 2.
7) If the 2nd import chose a new parent, it will work fine. It is only when importing using same parent, we see the issue

I'm using MS OL 2013.

Ultra Recall Professional 5.1
Copyright © 2004-2015 Kinook Software, Inc.
Registered to: xxxx (1-user license)
Windows version: 6.2.9200.0.0
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 5.50.99.2050
SftPrintPreview_IX86_U_20.dll version 2.04
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.1.0.13
unins000.exe version 51.52.0.0
Database filename: C:\Users\xxxxxx\Dropbox\FollowMe\dbox_UltraRecallD B\fh_PqGTD.urd
Database version: 4.0.1 [FTS]

kinook
04-30-2015, 10:55 AM
Fixed in v5.2.