David_F
01-19-2017, 06:02 AM
hi,
I have an Excel template in UR, and I'm finding now I cannot save any items I create with it. When I do, I get the message: "Cannot access read-only document: myfile (UltraRecall copy).xls". Then eventually I get the "this action cannot be completed / Switch to / Retry" error message, and at this point I have to kill the UR process as there is no other action I can take.
I am using the latest 5.2 of UR, and Excel 2007 on Windows 7.
On a different machine, when I use Excel 2003, I don't get this problem.
I have applied the registry fix to make UR open the Excel file internally. So it displays OK, and I can work in it, but I can't save it.
-- David_F
I have an Excel template in UR, and I'm finding now I cannot save any items I create with it. When I do, I get the message: "Cannot access read-only document: myfile (UltraRecall copy).xls". Then eventually I get the "this action cannot be completed / Switch to / Retry" error message, and at this point I have to kill the UR process as there is no other action I can take.
I am using the latest 5.2 of UR, and Excel 2007 on Windows 7.
On a different machine, when I use Excel 2003, I don't get this problem.
I have applied the registry fix to make UR open the Excel file internally. So it displays OK, and I can work in it, but I can't save it.
-- David_F