Error when saving external RTF doc
1 Attachment(s)
This is a workflow I have been doing for years.
1. Copy content from a webpage e.g. https://support.atlassian.com/jira-s...ure-swimlanes/ 2. Open a blank info item external: ctrl+j (ms word) 3. Insert web content into Word & save 4. Back to UR and click resume internal editing 5. UR crashes (see image attached). I have done this for years with no issue. Now, It crashes since I updated to 6.2 Ultra Recall Professional 6.2 (x64) Copyright © 2004-2021 Kinook Software, Inc. Registered to: xxxxx (1-user license) Windows version: Windows 10 Home Install path: C:\Program Files\UltraRecall HRW15.DLL version 15.0.0.1 HTW21.DLL version 21,0,0,0 MSPTLS.DLL version 16.0.11929.20048 msvcr100.dll version 10.00.40219.325 PolarSpellChecker.dll version 4.0.5.6 RICHED20.DLL version 16.0.11929.20048 SftPrintPreview_x64_U_20.dll version 2.07 TEW26.DLL version 26.0.0.7 UltraRecall.exe version 6.2.0.0 unins000.exe version 51.52.0.0 Database filename: C:\Users\......urd Database version: 4.0.1 [FTS] |
I downgraded to 6.1.0.10. Same procedure above no longer crashes UR.
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Fixed in the latest download (6.2.0.1).
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UR no longer crashes using 6.2.0.1.
Thank you. |
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