Thunderbird .eml files not working
 

I'm a new user. Using UR 1.4d and Thunderbird 1.5.

I Save an email as .eml. I can double-click the resulting file and it opens fine in Tbird.

I can import the message, and it appears to import properly (the item shows the right number of keywords and they are found when searching), but the following problems arise:

double-clicking the "Click here to open stored document" link in the imported item brings up a dialog to choose the application. I choose Thunderbird, nothing happens.

The item is named "Document" no matter what the title of the email or the .eml file is?

How can I import these properly so the link to open in the mail client works?

Testing on Windows 2000 w/ Thunderbird 1.5, a Thunderbird-generated .eml file imported correctly into UR as a message (displayed in UR's MIME or HTML viewer depending on its contents with title equal to message's subject). It sounds like your .eml file is not parsed as a text document rather than a MIME message by UR since it doesn't display in MIME viewer and has a default title. Can you ZIP and post or send:
1) The info from Help | About | Install Info
2) The .eml file
3) The .urd file with the imported message

Also, after associating the eml extension with Thunderbird (via Windows Explorer -> Tools | Folder Options | File Types), Item | Open Document (Ctrl+J) in UR opens the imported message in Thunderbird in our tests. Does the file export from UR (File | Export | Documents) with a .eml extension? Does Item | Show Explorer Menu | Open With | Thunderbird (browsing to exe if needed) open it in TB? Thanks.

More info
 

Yes, as I said above... the email which is saved with the .eml extension can be double-clicked and opens fine in Thunderbird as a message. Just as it should. So the associations are correct. I will send samples and info requested... thanks!

Debugging Info
 

Here is the info requested to check out the .eml problem. Can you delete this message after you have grabbed the zip file?

Two other things:

I am running Windows XP Pro with Thunderbird 1.5

My trial version of UR switched to view only after just a few days-- can it be extended somehow? My email is chris [AT] chrislott.org

OK, so I can't post the file because the db is too big and my eval copy is in view only mode so I can't delete a couple of big PDFs I was testing with. Can I send it via email? And if so, to which address? I am attaching the UR install info and .eml file here.

support@kinook.com
We'll send you a key to reset the eval period.