My UltraRecall doesnt show up
 

My UltraRecall Pro (newest version) starts, shows up as process in the taskmanager but is not visible/accessible.

What do I need to send to you so that you can offer me help? ProcessExplorer or WinTasks lists of running processes, DLLs, etc.?

Regards,
Eric J. Lorup
EMail:
eric[dot]lorup[at]gmx[dot]ch

Does clicking the UR system tray icon display the UR window (perhaps 'Tools | Options | General | Minimize application window at startup' is checked?)? Or, does holding down Shift when launching UR (to start without opening any databases) help? Please ZIP and send or post:
1) The info from Help | About | Install Info
2) Run RegEdit and export the registry key "HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall"

Thanks.

I could activate ShowInTray through registry. Then managed to launch UltraRecall to send you the required infos:

Install info:

Ultra Recall Professional 3.1
Registered to: Eric Lorup (1-user license)
Windows version: 5.1.2600.2.0
Install path: C:\Programme\UltraRecall
EncryptPDF.dll version 3.0.0.2
mimepp.dll version 3.0.4
pdf2txt.dll version 3.1.0.4
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 5.50.99.2014
SftPrintPreview_IX86_U_10.dll version 1.04
SftTree_IX86_U_50.dll version 5.05
UltraRecall.exe version 3.1.0.0
unins000.exe version 51.46.0.0

Please find attached the zipped UltraRecall entry from the registry on my PC.

Regards,
Eric

I don't see anything unusual, and it shows the main window using your options here. How are you starting UR? Did anything change on the box when it stopped displaying?

Hmm, after activating the ShowInTray option, de-activating the 'Run UltraRecall when Windows starts' and 'Minimize application ...' UR works as usual again.

I cannot reproduce the behaviour described in my first post above, but instead enjoy working with UR as before.

Thanks and best regards,
Eric

You can reproduce this behaviour with the following settings: