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Forum: [UR] General Discussion 04-24-2009, 06:59 AM
Replies: 32
Views: 27,580
Posted By kinook
I don't know what the difference is that caused...

I don't know what the difference is that caused it. But your settings allowed to to reproduce the error and handle it.
Forum: [UR] General Discussion 04-23-2009, 01:33 PM
Replies: 32
Views: 27,580
Posted By kinook
I wasn't able to reproduce the problem that way,...

I wasn't able to reproduce the problem that way, but I was able to with your .dat and registry settings, after switching layouts and then dropping down the menu. This is fixed in the latest download...
Forum: [UR] General Discussion 04-23-2009, 07:50 AM
Replies: 32
Views: 27,580
Posted By kinook
I wasn't able to reproduce that. Does the...

I wasn't able to reproduce that. Does the problem still occur after restarting UR?
Forum: [UR] General Discussion 04-22-2009, 05:35 PM
Replies: 32
Views: 27,580
Posted By kinook
This is fixed in the latest download...

This is fixed in the latest download (UltraRecall.exe version 3.5.4.8 in Help | About | Install Info).
Forum: [UR] General Discussion 04-14-2009, 12:16 PM
Replies: 32
Views: 27,580
Posted By kinook
Interesting. We'll investigate (a third-party...

Interesting. We'll investigate (a third-party component used by UR appears to be implementing this unexpected behavior, not sure why it only happens for you). For now, you can clear the lists by...
Forum: [UR] General Discussion 04-14-2009, 11:23 AM
Replies: 32
Views: 27,580
Posted By kinook
Please ZIP and post or send the .dat files. ...

Please ZIP and post or send the .dat files. Thanks.
Forum: [UR] General Discussion 04-14-2009, 09:37 AM
Replies: 32
Views: 27,580
Posted By kinook
Try it without deleting customizations, and/or...

Try it without deleting customizations, and/or save/restore (http://www.kinook.com/Forum/showthread.php?threadid=2935) them.
That is not by design and I can't reproduce it here. It is truly...
Forum: [UR] General Discussion 04-14-2009, 07:27 AM
Replies: 32
Views: 27,580
Posted By kinook
Maybe try uninstalling (choosing to delete user...

Maybe try uninstalling (choosing to delete user customizations), re-downloading, and reinstalling UR. Does the problem occur on multiple machines?
Forum: [UR] General Discussion 04-13-2009, 04:40 PM
Replies: 32
Views: 27,580
Posted By kinook
Can you search your registry for a search phrase...

Can you search your registry for a search phrase that is in the list but not under the QuickSearch registry key? Are you possibly running UR in some compatibility mode (shortcut properties ->...
Forum: [UR] General Discussion 04-13-2009, 02:25 PM
Replies: 32
Views: 27,580
Posted By kinook
The list is stored and loaded only from the...

The list is stored and loaded only from the aforementioned registry key. Please ZIP and post or send to support@kinook.com:
1) The info from Help | About | Install Info
2) Run RegEdit and export...
Forum: [UR] General Discussion 04-13-2009, 12:08 PM
Replies: 32
Views: 27,580
Posted By kinook
Me either. Was UR definitely not running when...

Me either. Was UR definitely not running when deleting the registry key?
Forum: [UR] General Discussion 04-13-2009, 12:01 PM
Replies: 32
Views: 27,580
Posted By kinook
No, unless you're running UR from a USB drive...

No, unless you're running UR from a USB drive (then they would be in Options.ini in the same path as UltraRecall.exe).
Forum: [UR] General Discussion 04-13-2009, 11:09 AM
Replies: 32
Views: 27,580
Posted By kinook
Yes, but not a high priority since there are two...

Yes, but not a high priority since there are two workarounds.
Forum: [UR] General Discussion 04-13-2009, 10:50 AM
Replies: 32
Views: 27,580
Posted By kinook
It appears that Remove All doesn't work if the...

It appears that Remove All doesn't work if the list was not added to during the current session. Either initiate a new quick search (to add to the list) and then Remove All, or manually clear the...
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