Do you have 'Tools | Options | Browser | Block dialogs in internal browser' checked (check, OK and restart if not)? Otherwise, Please ZIP and send to
support@kinook.com:
1) The info from Help | About | Install Info
2) Run RegEdit and export the registry key "HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\Options"
3) Some URLs resulting in errors
4) Screen shots of the error messages
Thanks.