Your rule certainly agrees with the help file on customizing toolbars and panes...
http://www.kinook.com/UltraRecall/Ma...ustomizing.htm
http://www.kinook.com/UltraRecall/Ma...ustomizing.htm
• Customizations should be performed with only one database open, since the settings for the last open database window will be persisted and used the next time Ultra Recall is started.
Perhaps your suggestion "as soon as you've finished customising, close UR and reopen" would be a useful addition...