Thread: UR crashes
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Old 08-24-2020, 08:53 PM
yfuser yfuser is online now
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Join Date: 06-10-2011
Posts: 24
UR crashes

Hi,

I have been using UR for long and my current version is 6.1. I am using Windows 10.

I really want to keep using it, but more and more I am complaining about UR crash. I do not have a good pattern to describe. Usually when I try to do something (add a new line to a document in today's case), it crashes. The document text is not new, I am just adding a line to it and I have been updating it many times, now today three times in a row when I try to add a line, it closes. open, do the same thing, close. Three times. Now I am not editing that document. This is just one example. It happened other times with probably different scenarios. A workaround is that once that happen, I go to delete that document directly and save. then I can keep using.

But, this really bothers me. I couldn't just share the whole file to you to debug. It's huge and contains personal information. So I really don't have good example to provide for you to troubleshoot.

Thanks,
yf
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