[tshanno]

I frequently import documents, then apply a template to them once they are in UR. When I do this, I notice that the program doesn't change fields that already exist to the default for the template. This behaviour actually does make sense in many cases. For instance, few people would ever want the URL changed and most people like to have the icon for a word document match the file type.

The problem in my case is that I'm most frequently importing tasks from Outlook. These are messages by default (.msg) with the corresponding Outlook message icon. That's fine but most of the time I apply some sort of template to the item once its in UR to make it a type of task. When I do this, I'd like the attributes, most especially the icon, to adopt the default settings for the template. Is there a way to tell UR to do this?

Tom S.