|
Unfortunately this is an issue when Outlook is in Exchange Server mode, GUID's (specifically the mostly otherwise immutable PR_ENTRYID guid) changes when objects are moved in the exchange store (this only seems to happen when the data is in Exchange, not in a .pst file).
We have spent considerable time investigating potential solutions to this issue, but there doesn't appear to be a direct method to workaround this very inconsistent, problematic behavior (of Outlook + Exchange).
I would recommend either:
1) moving the items to the permanent location in Outlook before you link then in Ultra Recall
2) storing your Outlook objects in Ultra Recall - then you can permanently delete them in Outlook, move them to an alternate (linked) Outlook folder and re-sync them, which should recreate them in the desired Outlook folder while maintaining a valid link in UR.
|