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Thanks kevina
I appreciate all your effort, what I am going to do is keep the emails stored in the Exchange folders but also copy them to UR as I will only be doing this for certain emails I think the additional overhead should not be a problem.
This will enable me to still track my important emails in UR but still have access to them from exchange's webmail interface while I am out of the office and also our IT policy dictates that emails have to be stored within exchange so that they are backed up.
I have been doing this for the past few days and seems to be working well, it is much easier to organise emails in UR as a single email can be accessed from several places (Customer-->Communication-->Emails-->Email1)(Project-->Communication-->Email1) one email linked from multiple places.
Thanks for a great product and keep up the good work :-)
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