That is strange. UR should retrieve data that is on the clipboard when using Win+V (several formats may exist, and which format UR uses depends on the available formats and import options, but in the case of Word, it will typically process Rich Text Format). Please ZIP and send to
support@kinook.com or post:
1) The info from Help | About | Install Info
2) Before pasting into UR via Win+V, download, extract, and run
http://www.kinook.com/Download/ClipSpy.zip, capture a screen shot of the ClipSpy window (Alt+PrtScn, paste into Paint, and save); then in ClipSpy, select Rich Text Format and save to a file via Ctrl+S, and repeat for CF_TEXT and HTML Format (if in the list)
3) A .urd file with the pasted item after Win+V
As far as slowness, there is quite a bit of processing involved in an import (retrieving web site icon, secondary pages/files, keywording contents, duplicate URL checking, etc.) which may not be performed by other apps.