Does clicking the UR system tray icon display the UR window (perhaps 'Tools | Options | General | Minimize application window at startup' is checked?)? Or, does holding down Shift when launching UR (to start without opening any databases) help? Please ZIP and send or post:
1) The info from Help | About | Install Info
2) Run RegEdit and export the registry key "HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall"
Thanks.
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