In this thread ("To Beat a Dead Horse")
http://www.kinook.com/Forum/showthre...?threadid=3684
I bemoaned the fact that UR lacks user-friendly videos that explain in easy English the various intricacies of kinook's fine program (I have already upgraded to 4.0, by the way).
I mentioned what many others have noted: the help file, albeit well-organized, is tedious to rummage around in, and as the cliche goes, a picture is worth a thousand words.
If even senior member / quantitative analyst quant can be persuaded that videos might, among other things, boost sales, I suggest we pester the daylights out of kinook to get them to condescend and finally post a few of them.
Just a thought.