[cnewtonne]

Hi all ...
Any idea what can be done to resolve this issue, please. It reproducible every time I use the Outlook plugin to 'copy' a message to UR. I tried several messages from several folders, same result.

Ultra Recall Professional 5.2
Copyright © 2004-2016 Kinook Software, Inc.
Registered to: ############ (1-user license)
Windows version: Windows 10 Pro
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
MSPTLS.DLL version 16.0.6925.1014
PolarSpellChecker.dll version 4.0.5.4
RICHED20.DLL version 16.0.6925.1014
SftPrintPreview_IX86_U_20.dll version 2.04
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.2.0.7
unins000.exe version 51.52.0.0
Database filename: C:\Users\...\XXXX.urd
Database version: 4.0.1 [FTS]