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Apparently Outlook is providing different data for copy vs. drag/drop. Please ZIP and send:
1) The info from Help | About | Install Info
2) Run RegEdit and export the registry key "HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\Options"
3) A .urd file with copied and dragged item
4) The Outlook .msg file being imported (drag to Explorer, then add to ZIP file)
Thanks.
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