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Roaster,
Your issue can be reproduced here, namely, an image embedded in an Outlook message (mail) can't be copied to a UR text Info Item. It's an issue of Outlook, not UR.
Here's my workaround solution:
1. Press Ctrl+R;
2. Press Ctrl+C to copy the message;
3. In your UR Info Item, press Ctrl+V.
And now you get your picture now.
I don't know why it works, but that's how it works after hours of experiment.
Armstrong
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