Hi
I too am suffering this problem and many a reboot has not resolved it.
otest.exe gives me this result
C:\>otest
EntryID values on clipboard:
EntryID=outlook:00000000B044A33792E06F479E24336A7A 88B50D07009280A4C6F5E9D84CAB08
54486E3127AE000001FDFE520000327739F8C81F454AAE1BDA 13FAC8C114000013F51DEC0000
Hope you can help.
PS LOVE the program.
