Just to add my voice, I found Web Research much more reliable and much faster at screen capture.
Nontheless, I have abandoned Web Research because it does nothing else. UR's advantage of having everything in one place, so that I can mix screen captures with other types of information, for me far outweighs the speed of capture and occasional mis-capture.
But I echo the view that it would be great if UR could in the future match Web Research which I now see as the gold standard for web screen capture.
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