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Old 01-31-2005, 08:26 AM
kevina kevina is online now
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Join Date: 03-26-2003
Posts: 825
It sounds like the error you are seeing is related to the automatic compression that occurs of the data stored with an Info Item (such as the document when storing contents or the rich text of Text or other templates).

We haven't seen (or heard of) this error occurring before. Can you reproduce Info Items that behave this way? Do you remember the steps that were taken to create the Info Item in question?

Can you zip and email the Info Database with the problem to support@kinook.com for our analysis?

If you can't reproduce the problem and just want to continue using the Info Database, you should be able to permanently delete the Info Item and recreate it (which should eliminate the problem). Ctrl+Shift+Del will permanently delete the selected Info Item(s).
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