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  #1  
Old 01-17-2006, 03:55 PM
lsebba lsebba is online now
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Join Date: 01-16-2005
Posts: 30
Lost outlook toolbar

The UR/outlook toolbar loads up as floating. I have been using it without any problems. Yesterday I tried to dock it in Outlook. It seemed to work, but now it does not load, or at least is not visible anywhere.

How do I get it back?
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  #2  
Old 01-18-2006, 08:18 AM
kinook kinook is online now
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Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
If you right-click in the Outlook toolbar area, is Ultra Recall in the list of toolbars? If it is and is unchecked, clicking it should display it. If it is and is checked, try closing Outlook and deleting the registry key HKEY_CURRENT_USER\Software\Kinook Software\Ultra Recall\OutlookAddIn. If it isn't in the list, exiting Outlook and reinstalling UR should add it. Also, which version of Outlook and UR are you running?
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  #3  
Old 01-18-2006, 08:59 AM
lsebba lsebba is online now
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Join Date: 01-16-2005
Posts: 30
Outlook toolbar

I had to reinstall to get it back - it had disappeared

I have UR 1.4a, and Outlook 2002 installed
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