Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 08-28-2006, 02:29 PM
Taxi Taxi is online now
Registered User
 
Join Date: 12-31-2005
Location: UK
Posts: 24
Error when dragging multiple items from Child pane

I am consistently getting an error after selecting multiple items in the Child Items pane and attempting to drag them to the Data Explorer pane in order to move them to a new Parent item.

I have tested this with 2 different URD files using both normal and flash drive versions of UR v2.0d with the same results.

The message reads "Error starting drag operation: Access Violation." There is an OK button on the dialog box but it can't be used as the hourglass is busy. However UR is still running in the task manager and not using any CPU resources.

The only solution I have is to end the task and restart UR, which has so far always fixed the problem with no loss of data.
Reply With Quote
  #2  
Old 08-28-2006, 04:56 PM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
The main download at http://www.kinook.com/Download/UltraRecallProEval.exe has
been updated with a fix for this issue (UltraRecall.exe v2.0.4.4 in Help | About | Install Info after installing).
Reply With Quote
  #3  
Old 08-29-2006, 02:02 PM
Taxi Taxi is online now
Registered User
 
Join Date: 12-31-2005
Location: UK
Posts: 24
Smile

Many thanks for such a rapid response to this error. The main download works fine now.

I assume the Portable Zip version will also be updated in due course. I tend to use this version most of the time. But there's no rush for a fix as I can always use the Move/Link (Alt+L) menu item (Another significant contribution to the ease of use of UR!)

Thanks again
Reply With Quote
  #4  
Old 08-29-2006, 02:52 PM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
All the download files were updated.
Reply With Quote
  #5  
Old 08-30-2006, 03:30 PM
Taxi Taxi is online now
Registered User
 
Join Date: 12-31-2005
Location: UK
Posts: 24
Apologies for my mistake!

For some reason, I was looking at the "Database Version" (2.0.2) instead of the "UltraRecall.exe Version" (2.0.4.4)
Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 11:53 AM.


Copyright © 1999-2023 Kinook Software, Inc.