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#1
10-13-2009, 10:18 AM
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UR exiting when viewing a .mht file
Hi,
I recently finalized an order on the Internet. I had the receipt displayed n my browser, and saved the current page as a .mht archive. When I either copy (link or store) the .mht file in my current .urd, as soon as I click on the created item, UR exits. I have read the instructions on how to report issue and will do so shortly, because this is very annoying. 
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#4
10-13-2009, 10:42 AM
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If the problem persists, send as much detail as you can for us to investigate.
http://www.kinook.com/Forum/showthre...?threadid=3038
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#6
10-14-2009, 07:08 AM
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The problem persists on one PC, with just a single .mht file in the .urd. I am going to send you required items so you can see what happens, hopefully.
Edited 02:24 PM : I just sent a zipped URD that contains all you asked for pinpointing a problem. Thanx. Last edited by MerleOne; 10-14-2009 at 07:25 AM.
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#7
10-14-2009, 08:46 AM
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Looks like you're running XP SP2 w/ IE6. I suspect that upgrading to IE 7 or 8 or XP SP3 will resolve the problem. Or you might try repairing the Windows and/or IE installation. I tested UR 4.1 with the following configurations and was able to view the stored MHT item you sent without any problems:
Windows 2000 SP4 w/ IE5 Windows 2000 SP4 w/ IE6 XP SP3 w/ IE7 XP SP3 w/ IE8 Windows 2003 SP2 w/ IE6 Vista w/ IE7 Vista SP2 w/ IE8
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#8
10-14-2009, 09:53 AM
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I'll try to upgrade to IE7. On the PC where it works fine, which runs XP Home SP2, I do already have IE7, so it's definitely something to look into.
Thanks. BTW : can you confirm that the URD file is not corrupt in any way ?
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