Error loading items

[David_F]

hi,

I have been frequently getting this error message in UR:



This is always associated with copying a web page into UR. Basically it means the database becomes unusable, as from then on I get this error in response to any action on any item. I generally do a Compact/Repair at this point, and this often seems to fix it, but the error always comes back at some point. The only lasting solution in each case I have found is to delete the web page in question from UR. Which is not always easy as the error message itself prevents me taking this action... Kind of a catch-22...

Additionally, I think setting "Download scripts" to true in the Import Options may help.

Any words of advice on this? Do we know definitively what causes it, and is there a way of always avoiding it?

David_F

[kinook]

Regarding the catch-22, you can right-click on a problem item and choose Delete to delete without loading the item.

Regarding the problem itself, it's not a known issue. Please ZIP and send or post a .urd file with a problem item, or the URL of a web page that results in this behavior.

http://kinook.com/Forum/showthread.php?t=3038

[David_F]

Well, after doing a few compact-and-repairs, closing and reopening etc, the problem (this particular one) has gone away, and this particular database is no longer giving me any problems. I will keep an eye on it and the next time it happens rather than trying to fix it I will send it off to you.

For what it's worth, this is one of the web pages that caused (or seemed to cause) this problem:

http://whatscotlandthinks.org/questi...ication-5#line

One of the features of the problem is that at some point, eg after compact/repair, UR will tell me this page has changed, and do I want to save the changes (this is even if I've saved it as a link in UR, not stored). UR will then create a folder containing all the .js, .css .svg etc files for that page.

[kinook]

Thank you for sending the detailed information to reproduce the issue. This is fixed in the latest download (5.2.0.11). The problem was due to Tools | Options | Documents | Automatically begin editing web page items when selected being checked -- in this case, the browser's edit function was being invoked on linked pages, which it shouldn't have been, and it resulted in the error condition you saw for some pages.

[David_F]

Glad you could get to the bottom of it!

David_F