Images not copied from website

[Jon Polish]

Hi:

Happy new year.

I am using the latest update. I think something changed at the New York Times site because clipping no longer captures images from the articles. I confirm it worked before without any problem.

Try any article at nytimes.com

Any suggestions?

Jon

[cnewtonne]

I'm able to see images in UR using this procedure ...

- Select text & image from https://www.nytimes.com/2019/01/02/u...gtype=Homepage

- Copy to clipboard
- Use clipboard import shortcut keys
- click OK on dialogue box

[Jon Polish]

Originally Posted by cnewtonne

I'm able to see images in UR using this procedure ...

- click OK on dialogue box

Thanks, but it is not working here. Other programs I use have had this problem recently and the developers had to make some adjustments to restore this functionality. But I confirm that selecting text and images, CTRL+C, WIN+V does not capture images. All I see are placeholders where the images should appear. The option to download images is checked.

I am using Firefox if that matters.

Jon

[cnewtonne]

Importing as RTF whether via copy/paste, drag from internal browser to (tree or editor), or from browser to (tree or editor) does not do images. My setup using latest release of UR, has not done it in a while.

It does work with any of the above methods if importing as HTML.

If I have a need to import images to an RTF item, I open external 'ctrl+j' to MS Word and paste the HTML content. Images are preserved.

I got same behavior regardless of what browser I use including IE, FF, Chrome, and Edge.

Thanks

[Jon Polish]

I am importing as html. No images for me.

Thanks for trying.

Jon

[cnewtonne]

This is my setup

- Windows 10 1809 on a Surface Pro 4

Ultra Recall Professional 5.3
Copyright © 2004-2017 Kinook Software, Inc.
Registered to: **** (1-user license)
Windows version: Windows 10 Enterprise
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
MSPTLS.DLL version 16.0.6925.1014
PolarSpellChecker.dll version 4.0.5.4
RICHED20.DLL version 16.0.6925.1014
SftPrintPreview_IX86_U_20.dll version 2.04
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.3.0.2
unins000.exe version 51.52.0.0
Database filename: C:\Users\***\Dropbox\***\lab.urd
Database version: 4.0.1 [FTS]