Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 05-27-2017, 06:25 AM
Achim Achim is offline
Registered User
 
Join Date: 05-26-2017
Posts: 2
Error when clicking checkboxes in Flags dialog

Hello,
thanks for the recent update and especially for the flag feature. Unfortunately I have an issue with just this feature:

When clicking on one of the checkboxes in the Hide column of the Flags dialog I get an error message. Under Windows 7 it throws an access violation (but doesn't crash), under Windows 10 it simply says something like "Ultra Recall doesn't work anymore".
The Windows versions are German.

About Panel:

Ultra Recall Professional 5.3
Copyright © 2004-2017 Kinook Software, Inc.
Registered to: Achim Hildebrand (1-user license)
Windows version: Windows 7 Home Premium
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 5.50.99.2050
SftPrintPreview_IX86_U_20.dll version 2.04
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.3.0.0
unins000.exe version 51.52.0.0
Database filename: J:\Office.urd
Database version: 4.0.1

Error Message:

Access violation.
Exception 0xC0000005 occurred in module C:\Program Files (x86)\UltraRecall\UltraRecall.exe at address 0x0057F9AF, offset 0x0017F9AF.

Additionally the Help-Button in this dialog doesn't show a help window.

Best regards
Achim
Reply With Quote
  #2  
Old 05-27-2017, 06:53 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
Download and install the latest (UltraRecall.exe 5.3.0.1 in Help | About after installing).
Reply With Quote
  #3  
Old 05-27-2017, 08:04 AM
Achim Achim is offline
Registered User
 
Join Date: 05-26-2017
Posts: 2
Works like a breeze.
Many thanks!
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 03:28 PM.


Copyright © 1999-2023 Kinook Software, Inc.