Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] Frequently Asked Questions > Troubleshooting
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Rating: Thread Rating: 3 votes, 3.67 average. Display Modes
  #1  
Old 01-29-2007, 08:59 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
I am encountering 'The specified module could not be found (msptls.dll)'

Exit Ultra Recall and delete riched20.dll from the UR installation folder (default location is C:\Program Files\UltraRecall).

The option during installation of Ultra Recall v2 to use the Office rich edit control (which copies the file to the UR install path) is not compatible with Office 2007.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 11:22 AM.


Copyright © 1999-2023 Kinook Software, Inc.