V3: Access violation when importing contacts or appointments from Outlook 2002

hansgeorgmack · #1 03-13-2007, 05:07 AM

Since upgrading to V3 I have the following problem in combination with Outlook 2002:

When importing contacts or appointments (but not emails; no problem here) into Ultra Recall, a box pops up (after the usual import window) saying

"Error pasting data: Access violation.
Exception 0xC0000005 occurred in module C:\Programme\UltraRecall\UltraRecall.exe at address 0x2DFA1B98, offset 0x00101B98."

After clicking OK, UltraRecall goes on without problems but of course without the item being imported.

Anyone with the same or similar problems?

kinook · #2 03-13-2007, 08:27 AM

Please ZIP and send or post:
1) The info from Help | About | Install Info
2) One or two Outlook contacts and/or appointments (drag/drop to Explorer) that result in this error.

Thanks.

hansgeorgmack · #3 03-13-2007, 09:36 AM

Okay, here's the data. Hope it helps.

kinook · #4 03-13-2007, 10:22 AM

See if v3.0.1 works any better. If not, we'll contact you offline to investigate further.

hansgeorgmack · #5 03-13-2007, 10:57 AM

Yes, problem fixed. Thank you.

Haven't checked for new version before posting. My fault. Please excuse. Will remember next time.