Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 05-12-2009, 09:50 AM
dasymington dasymington is online now
Registered User
 
Join Date: 06-15-2005
Posts: 287
Thunderbird & Firefox plug-in stops working in Windows 7

This was working but has now stopped. When I try to import a message from Thunderbird to UR using the toolbar icon nothing appears to happen, but it does amend or create the file C:\Users\Dave\AppData\Local\Temp\UltraRecall\urxfe r.txt, which contains:

/importmove
C:\Users\Dave\AppData\Local\Temp\email1.eml

and that file, too, gets created or amended.

I've tried uninstalling UR and reinstalling, but it's still not working.

I know UR isn't supported under Windows 7, but perhaps this isn't a problem that's related to Windows 7. Any suggestions would be welcolmed.
Reply With Quote
  #2  
Old 05-12-2009, 10:21 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
My guess is that something is preventing the extension from calling UR (or is intercepting and ignoring the call) to perform the import (the next thing the extension does after creating the temporary files).
Reply With Quote
  #3  
Old 05-12-2009, 06:27 PM
dasymington dasymington is online now
Registered User
 
Join Date: 06-15-2005
Posts: 287
Thanks. On further investigation I think this probably hasn't worked previously under Windows 7 RC.

I can get round it meantime by clicking the toolbar icon in Thunderbird and then importing from the temp folder in UR.
Reply With Quote
  #4  
Old 05-13-2009, 03:21 AM
dasymington dasymington is online now
Registered User
 
Join Date: 06-15-2005
Posts: 287
By changing compatiblility from XP SP3 to Vista SP2 it's working again.
Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 05:23 PM.


Copyright © 1999-2023 Kinook Software, Inc.