Can you show email attachments??

jjinwi · #1 10-10-2007, 08:36 AM

I'm storing emails in UR, but have a couple of questions:

#1. If I store an email with an attachment in UR, I have no visual clue that an attachment is present. I have to open the email to see if an attachment exists OR to view it. Is there a work-around??? Is this on the product road map??

#2. Is the attachment indexed??

I used to use Omea Pro and it would should attachments & index them--but it would not "store" the email or attachment.

Web Research stores emails and shows attachments as a child to the email... this seems like a good way. Your thoughts???

Thanks!

-jj

kinook · #2 10-10-2007, 10:23 AM

#1. If the message has attachments, their filenames should be shown in the Attachments field in the Detail pane. To view the actual attachments, open the message in its associated application (Ctrl+J or Item | Open Document).

#2. Yes, if the attached document(s) are recognized by UR and are configured to be keyworded. The entire original message, including any attachments, is stored in UR.

jjinwi · #3 10-10-2007, 11:29 AM

Quote:

Originally posted by jjinwi

Web Research stores emails and shows attachments as a child to the email... this seems like a good way. Your thoughts???

Thanks!

-jj

Thanks for the info... I wish all software vendors were as responsive as Kinook... Keep up the great work!!!

What are you thoughts about showing the attachment as a child. I would really like to have #1. A visual cue in the data explorer window that an attachment is present & #2. a quick way to view the attachment. (without having to open the email.. then the attachment)

-jj