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Old 09-07-2007, 10:24 AM
jjinwi jjinwi is online now
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Join Date: 08-09-2005
Posts: 37
Need some help/advise on importing emails into UR

I'm trying to copy email attachments from Outlook into UR and I'm having some issues:

#1. If I open the email and drag the attachment into UR it creates a new folder and an icon of the attachment appears in the reading window-not the tree... very strange.... What is happening?? (I only want to save the attachment... not the email)

#2. If I select an email in Outlook and use the hot key (win + v) I get the "import into UR" window but when I click OK nothing happens. IF instead I click on the UR tool bar button the import window open and when I click OK the email message imports correctly.

#3. When I import an email with an attachment... is there any way to view the attachment without having to open the email?? For example in Web Research it shows the email item and below the item it shows the individual attachments.

#4. When I import an email with an attachment, does UR index the attachment??

#5. When import an email message... I lose the formatting and hyperlinks are gone... Is there a switch or something to maintain the formatting???


Thanks for you help!!


-jj

Last edited by jjinwi; 09-07-2007 at 10:40 AM.
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