import xml file from Word

[dspady]

I want to import a Word file that is saved as XML format. The save from Word seems to work OK but when I try to import it and UR asks for attributes, the dialogue box remains empty; i.e. there is nothing to match it to. Is there a step I am missing? When I compare what I get to what I see in the example in the help file, I am just not getting any fields to work with.
Help!