Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] Frequently Asked Questions > Troubleshooting
FAQ Community Calendar Today's Posts Search

 
 
Thread Tools Rating: Thread Rating: 25 votes, 5.00 average. Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 12-01-2009, 11:19 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
How to fix 'no email associated program' errors

If your Outlook/MAPI installation is corrupted, you might encounter an error like this when using Ultra Recall:

"There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel."

The following options can be used to correct this problem:

1) Repair the Outlook installation

Outlook 365: https://support.office.com/en-us/art...a-1b442d933f53

Other versions: https://www.companionlink.com/suppor...10,_2013,_2016


2) If Outlook is not installed or is not the default mail program, start RegEdit.exe and navigate to and delete the following registry values:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail -> delete the (Default) value

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Microsoft Outlook -> delete the DllPathEx value


3) For 64-bit Outlook or Windows, also see

http://www.kinook.com/Forum/showthread.php?t=4813
Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 07:33 PM.


Copyright © 1999-2023 Kinook Software, Inc.