Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion
FAQ Community Calendar Today's Posts Search

 
 
Thread Tools Rate Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 05-02-2024, 08:07 AM
cnewtonne cnewtonne is online now
Registered User
 
Join Date: 07-27-2006
Posts: 519
After upgrading to 6.3.0.17, sporadic access violation using Quick Search

Since this upgrade, I have been getting this AV error daily. Never seen it before the upgrade.

It is sporadic, but when it does happen, is results from these steps ...

1. Invoke quick search.
2. Type search string
3. Hit ENTER
4. Get the AV error.

It does not happen all the time using these steps. UR does not crash and once I dismiss the error, I'm able to continue using UR without having to restart it.

Ultra Recall Professional 6.3 (x64)
Copyright © 2004-2024 Kinook Software, Inc.
Registered to: **** (1-user license)
Windows version: Windows 10 Enterprise
Install path: C:\Program Files\UltraRecall
HRW15.DLL version 15.0.0.1
HRW19.DLL version 19.0.0.2
HTW21.DLL version 21,0,0,0
HTW25.DLL version 25,0,0,3
msptls.dll version 15.0.4420.1017
msvcr100.dll version 10.00.40219.325
PolarSpellChecker.dll version 4.0.5.6
riched20.dll version 15.0.4420.1017
SftPrintPreview_x64_U_20.dll version 2.07
SSGPW.DLL version 1.0.2.1
SSLW.DLL version 1.5.0.3
TEW26.DLL version 26.0.0.7
TEW30.DLL version 30.0.0.6
UltraRecall.exe version 6.3.0.17
unins000.exe version 51.52.0.0
Database filename: ***\***.urd
Database version: 6.3.2 [FTS]
Attached Images
 
Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 11:07 AM.


Copyright © 1999-2023 Kinook Software, Inc.