Lost Data

[tfj]

Greetings. I am using Windows XP, and a trial version of Ultra Recall 1.4b. I am currently testing the program before I buy it, and up to this morning I was very impressed. One of the reasons I have abandoned AskSam 6.0 is that it occasionally lost data, and what good is a database that loses stored data! Well, this morning this is what seems to have happened with Ultra Recall -- lost data.

I have several text notes (from the Template's "Text") where I entered some data after WORD 2003 was opened. In the Ultra Recall Options I have these file extensions indicated:

.html;.htm;.mht;.ico;.doc;.xls;.rtf;.pdf

Last night these texts opened without any problem, and this morning they apparently still contain the text (as can be seen regarding the keywords indicated in the system tray). When I put the mouse inside the Item Details window, nothing can be typed (and the mouse stays centered in the middle), and as I said, unlike last night, WORD 2003 does not open any longer in this particular notes. Could you please explain why the data is not appearing, and / or why WORD doesn't open in these notes? If I create a new text (using the same template), everything is OK (WORD opens and the text can be entered).