outlook message store not found

[dmahling]

Hi,

I am a new UR user - trying to switch over from ECCO+InfoSelect.

Just installed and getting familiar.Everything works fine... for a while. Then I get the following error message:

Error synchronizing item: Outlook message store not found.

I have outlook and UR running. I link an OL item successfully into UR. I have a good URL (GUID) for that item. I can synch the item (Cntrl F5). I try again. Suddenly the error message comes up. I did not close OL, I did not close UR. From now on I cant link or synch at all. Obviously the OL/UR connection is gone.

Why does it break? How to re-establish it quickly?

regards,

Dirk Mahling