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  #1  
Old 12-08-2024, 06:13 PM
cnewtonne cnewtonne is online now
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After upgrading to Win11 24H2, UR flickers on launch

I started noticing this flickering behavior after applying the latest Win11 24H2 on my Surface Pro 8. When launching UR, it displays briefly at low resolution then resets to its normal resolution (on surface pro 8 defaults to 2880x1920).

Please, see link for a video showing the behavior.

I tried several combination of compatibility settings, but no luck.
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Last edited by cnewtonne; 12-08-2024 at 06:21 PM.
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  #2  
Old 12-08-2024, 06:16 PM
cnewtonne cnewtonne is online now
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Video: https://1drv.ms/v/s!At88Mf-PQl_LguVQ...nJHfA?e=SB5q2H
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  #3  
Old 12-08-2024, 06:18 PM
cnewtonne cnewtonne is online now
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Ultra Recall Professional 6.3 (x64)
Copyright ? 2004-2024 Kinook Software, Inc.
Registered to: ****(1-user license)
Windows version: Windows 11 Home
Install path: C:\Program Files\UltraRecall
HRW19.DLL version 19.0.0.2
HTW25.DLL version 25,0,0,3
msptls.dll version 15.0.4420.1017
msvcr100.dll version 10.00.40219.325
PolarSpellChecker.dll version 4.0.5.6
riched20.dll version 15.0.4420.1017
SftPrintPreview_x64_U_20.dll version 2.07
SSGPW.DLL version 1.0.2.1
SSLW.DLL version 1.5.0.3
TEW30.DLL version 30.0.0.6
UltraRecall.exe version 6.3.0.19
unins000.exe version 51.52.0.0
Database filename: C:\*****\****.urd
Database version: 6.3.2 [FTS]
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  #4  
Old 12-09-2024, 08:22 AM
kinook kinook is online now
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I can't glean much from that screen recording, but I am not experiencing that behavior with Windows 11 24H2 (OS Build 26100.2454). Possibly see if anything from here helps:

https://www.kinook.com/Forum/showthread.php?t=4041
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  #5  
Old 12-09-2024, 10:29 AM
cnewtonne cnewtonne is online now
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Thanks.
If you scrub through the video manually, you should be able to see it.

At one point (second # 2), you'll see how UR stars with very low resolution then towards the end, it resizes itself to the correct screen resolution. It does that every time it starts or when I start a new urd database.
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  #6  
Old 12-09-2024, 12:02 PM
cnewtonne cnewtonne is online now
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If I disable the compatibility settings for ultrarecall.exe, the app's UI gets too small to be readable. It looks just ugly.

With compatibility settings enabled, it really looks great on high resolution screens like the Surface Pro 8, for example.

This flickering issue is rather an end-user experience annoyance specially for an app that is Windows-native.

Last edited by cnewtonne; 12-09-2024 at 01:14 PM.
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  #7  
Old 12-09-2024, 07:28 PM
kinook kinook is online now
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I suspect this is something that Microsoft will have to fix. Is your Windows version that same as what I posted?
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  #8  
Old 12-09-2024, 09:11 PM
cnewtonne cnewtonne is online now
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Edition Windows 11 Home
Version 24H2
Installed on ‎12/‎5/‎2024
OS build 26100.2454
Experience Windows Feature Experience Pack 1000.26100.36.0

There is no AV software on my machine.
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