open external - not

[janrif]

Two things in this area:

1. focus on URL, context menu, open external = nothing happens

2. open URL within UR browser & click on internal link in web page = nothing happens.

I ran compact / repair
I checked options / browser extensions

Who's got an idea for me? Kinook? Anyone?

[kinook]

Both actions result in a call to the Windows ShellExecute API, but I don't know why Windows doesn't process that call properly on your computer when UR calls it. Something sounds a bit flaky with Windows. Is this something that used to work and stopped working? Did you install, uninstall, or update any software and/or run Windows Update on your computer recently?

[janrif]

Yes, this used to work. I have updated programs on my system but not windows itself.... well maybe a hotfix a while back. Is it possible that the API needs to be re-installed? or Is it possible it has something to do with FF being my default browser outside of UR. Do you think I should run the regfix to make sure IE is UR default?

[kinook]

Originally posted by janrif
Yes, this used to work. I have updated programs on my system but not windows itself.... well maybe a hotfix a while back.

It sounds like an update or installation mucked up something with Windows.

Is it possible that the API needs to be re-installed?

There is no specific installer for that API. It's part of Windows, and Windows updates or other programs could affect its operation by updating system DLLs and/or the registry.

or Is it possible it has something to do with FF being my default browser outside of UR. Do you think I should run the regfix to make sure IE is UR default?

I don't see why that would matter. You could try making IE the default browser for Windows, then running Firefox and making it the default again, I guess. Or try repairing Windows or uninstalling/reinstalling Firefox.

[janrif]

Opened IE6 (IE7 needs XP +) & reset all defaults in properties.

Now I can open a linked web page within UR however a click on any link within that page will call IE & open within it.

So now the question is: why can't I click on link & have that page open within UR since it looks to me like IE is the default browser?

[armsys]

janrif,

Originally posted by janrif
So now the question is: why can't I click on link & have that page open within UR since it looks to me like IE is the default browser?

On the menu bar, select Tools | Options | Browser, uncheck "Launch shortcuts in external browser window by default".

Armstrong

[janrif]

stuipid me. sometimes one misses the trees for the forest. That did it. Thanks Armstrong.

[armsys]

janrif,

I'm delighted that your puzzle has been resovled. And I'm indebted to the scores of tips you extended to me recently.

Armstrong