Lockup after Undo

[tshare]

Hello,

A couple times now Ultra Recall has locked up after I used CTRL-Z to Undo while I have a Word or Excel document open within the Browser in Ultra Recall. Now I know not to use Undo when editing a document in Ultra Recall, but it would be nice to not have Ultra Recall lock up when I screw up and do it.

Thanks,
Timothy

[kevina]

When you say "locked up", do you have to kill the Ultra Recall process using Task Manager, or?? What version/SP of Windows and Office are you using?

I've tried to reproduce this, but have been unable to so far. If/when you see this behaviour again, please send any details (a sequence of steps or some way to reproduce the lockup) either as a forum post or emailed directly to support@kinook.com.