Error: Access ciolation ...

tshare · #1 07-11-2006, 09:15 AM

Hello,

I just started receiving an error when clicking on PDF's in UR and trying to view them in UR:

Error: Access violation at 0x051BFDB3 (tried to read from 0x00000044), program terminated.

UR closes as soon as I click OK on the error message. This happens on all PDF's errespect of source. The error first appeared when using version 2.0b. Upgrading to 2.0c had no effect.

Thanks

kinook · #2 07-12-2006, 06:42 AM

Did you install any updates to Acrobat Reader recently? Which version are you running? Which version of UR? Windows? Does uninstalling/reinstalling Acrobat Reader help?

tshare · #3 07-12-2006, 08:38 AM

I am using Adobe Reader 7.0.8. I don't remember when I last updated it. The OS is WIndows XP service pack 2. I am using UR 2.0c.

Ok, I uninstalled and reinstalled Adobe Reader and UR doesn't crash any more. I had assumed that the problem was with UR since I could still view PDFs in Adobe Reader.

Sorry to be a pest.