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  #1  
Old 08-28-2006, 02:29 PM
Taxi Taxi is online now
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Join Date: 12-31-2005
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Error when dragging multiple items from Child pane

I am consistently getting an error after selecting multiple items in the Child Items pane and attempting to drag them to the Data Explorer pane in order to move them to a new Parent item.

I have tested this with 2 different URD files using both normal and flash drive versions of UR v2.0d with the same results.

The message reads "Error starting drag operation: Access Violation." There is an OK button on the dialog box but it can't be used as the hourglass is busy. However UR is still running in the task manager and not using any CPU resources.

The only solution I have is to end the task and restart UR, which has so far always fixed the problem with no loss of data.
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  #2  
Old 08-28-2006, 04:56 PM
kinook kinook is online now
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The main download at http://www.kinook.com/Download/UltraRecallProEval.exe has
been updated with a fix for this issue (UltraRecall.exe v2.0.4.4 in Help | About | Install Info after installing).
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  #3  
Old 08-29-2006, 02:02 PM
Taxi Taxi is online now
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Smile

Many thanks for such a rapid response to this error. The main download works fine now.

I assume the Portable Zip version will also be updated in due course. I tend to use this version most of the time. But there's no rush for a fix as I can always use the Move/Link (Alt+L) menu item (Another significant contribution to the ease of use of UR!)

Thanks again
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  #4  
Old 08-29-2006, 02:52 PM
kinook kinook is online now
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All the download files were updated.
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  #5  
Old 08-30-2006, 03:30 PM
Taxi Taxi is online now
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Apologies for my mistake!

For some reason, I was looking at the "Database Version" (2.0.2) instead of the "UltraRecall.exe Version" (2.0.4.4)
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