Access violation on import

dasymington · #1 12-01-2006, 06:12 AM

Sometimes when I'm importing a file to UR nothing happens. I can try several times but the file is not imported and the importing progress dialog doesn't pop up. The only way to get UR to import the file is to close it down. Then I get an access violation message (as attached).

When I start up UR several pending reminders pop up and I'm then able to import the file properly. I suspect the reminder process is interfering with the import in some way.

kinook · #2 12-01-2006, 01:06 PM

We were not able to reproduce this problem. If you are able to determine more details on the "sometimes" part (i.e., what steps and reminder info triggers this behavior), we'll investigate further. Thanks.

dasymington · #3 12-01-2006, 07:02 PM

I think this seems similar to the problem reported here: http://www.kinook.com/Forum/showthre...ht=reminder%2A

which wasn't completely fixed by the update at that time.

Obviously, as it happens when reminders are about to pop up, it's difficult for me to give more details on the '"sometimes" part', but if I can I will.