#16
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#17
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UR snafus this weekend have cost me almost $500 in time. I find it hard to smile and make nice when faced with such a loss. I also find that all of this business of communicating between programs should be sufficiently basic as to preclude this nonsense in the first place. I would not be so thoroughly pissed had the system not been working perfectly until it started to go wonky yesterday. Daly |
#18
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#19
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Daly |
#20
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ok, back to your problem. If your time is so precious and you find that the importing of webpages is not working properly with Launchy (I dont see this as a Kinook problem) or using internal browser (this should definitely work), couldn't you simply save the web page directly to some location on your harddisk and then just drag to UR and either store or link it? Certainly not as convenient, but it would do the trick. |
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#22
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Re: Re: Re: Re: Re: Re: UR not creating link to webpage
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I don't think it's fair that you've jumped to conclusions (A) & (B) that you've now posted some pretty harsh 'warnings' on another list about the program. I do understand your frustration as I stated in my post & I have nothing to gain from defending Kinook except to say that I think their software is pretty well conceived, is quite sophisticated & I have, for the most part, have had all/most of my questions/comments responded to in a courteous, professional, dispassionate & timely manner, unlike my experiences with ADM & other programs. I don't think the URp support has been any more or less than my experiences with Zoot or EccoPro so I count that as being pretty good. Maybe this is one of those times when you should take 3 deep breaths & start again. Shit happens. Computers are not the end-all we've come to expect. Who was the politician who said "trust but verify". I believe in that & backup everything -- constantly & repeatedly. Most of the time it helps. Sometimes it doesn't through no fault of my own, any particular software or they system I'm working on but some momentary combination of all 3. I can tell you that I found several hundered... yes, hundred adware devices operating on my system that slowed it down to a crawl. This despite the fact that I was running an anti-ad ware program. The software turned out to be a piece of crap but now that it is all cleaned up my system is working 100% better. It just goes to show that a dropped stitch can unravel the entire sweater. But you should know that from your practice? Right? ;-) Sorry for your troubles & good luck in finding another program. If you luck out, be sure to let me know. Thanks. |
#23
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I understand your point about Launchy. But...it was Kinook's decision to use Launchy because Kinook was getting a lot of feedback from folk in the Firefox set who wanted nothing to do with IE.
Iit would have been better -- and perhaps it will still happen -- for Kinook to develop their on process and to get rid of Launch. Your use of the word hoaxing is objectionable and uncalled for. If I find out that the mistake is mine, as I did with regard to the tab issue, I will be most forthright and apologetic. A hoax is a deliberate intentional effort to creat false information, most often detrimental to the victim of the hoax. There is no intent here so back off bro. I do not feel any particular need to point out, however, that Launchy is different from Kinook. Kinook chose to use Launchy; so issues with Launch is their problem. My latest finding is that when I try to use Launchy that the Import item in the UR tree goes bold -- but that nothing appears underneath the item, or anywhere else. Does this mean that the issue somehow is not in Launchy either, but in UR? I don't know, but where I do agree with you is that Kinook in its usual professional fashion will be all over this tomorrow, and that's to their credit. But I'm still out about $500 and several hours of time, and so I have been on a rant. And as I said before, perusing the forum and outlinersoftwear.com indicates there have been various related issues around this stuff. Pperhaps we can get these issues solved. Daly Quote:
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#24
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I would also like to make clear that my problem is not from Launchy, Firefox or any external browser. The issue as I reported it is with UR's internal browser. Graham Last edited by grahamrhind; 03-26-2007 at 01:45 AM. |
#25
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Even chaplains and therapists get crabby at times -- and, of course, neither calling brings with it a guarantee of perfection or that we won't go over the top at times. So I apologize to all for my pissy posts yesterday. But...I still have the same questions, and the need to catch up work. I thought I could do some of that yesterday evening, but ended up spending several hours on an emergency hospital call around midnight, and another few hours this morning about 5:30. So, after napping when I finish work tonight at 6, I'll take another more rational, calmer approach to resolving thee issues. Cheers, Daly |
#26
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Re: Re: Re: Re: UR not creating link to webpage
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#27
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Daly |
#28
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Not sure if you saw kinook's response above regarding doing a repair, but if all possible, we are interested in whether a Repair resolves the "Foreign Key ..." error message you received. Also, having the exact text of the message would be helpful as well.
We responded with more detail to your email address, but our email bounced with an "over quota" error... Just FYI. If there is an different email that would be better for us to use, just email us at support@kinook.com with it and we will send our response again. |
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